Shipping Policy

IauanSm™ Shipping Information 🌿📦

At IauanSm™, we want your ordering and delivery experience to be as smooth and reliable as possible. Here’s what you need to know about how we handle, ship, and deliver your orders.

Order Processing

Once your payment is confirmed, most orders are carefully packed and prepared within 1–3 business days. During busy periods—like holidays, promotions, or high order volumes—processing may take slightly longer.

Estimated Delivery

Orders typically arrive within 10–20 business days, depending on your location and the carrier. These are estimates, not guarantees, as delivery can be affected by weather, transport delays, customs procedures, or carrier operations.

Tracking Your Order

After your order ships, you’ll receive a confirmation email with tracking details sent to the email used at checkout. You can use this information to follow your package from our store to your door.

Shipping Address Accuracy

Before completing your purchase, please double-check your shipping information. IauanSm™ cannot be responsible for delays or delivery issues caused by incorrect, incomplete, or missing address details.

If you notice an error in your shipping information after placing your order, contact our customer support team as soon as possible. While changes cannot always be guaranteed once processing begins, we will do our best to assist before your order ships.

Contact Information 📍

Email: service@iauansm.com